Dillard's in Mary Esther, FL Closed now

Reviews about Dillard's

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  July 24, 2020, by Dani B
  Sub-par store at best. The selection of items are very mature and very limited in style. Geared toward the 40s and up crowd. The items they do have for the younger people are only one style and limited also. The service is usually always friendly and they do have pretty good sales every few months, but the physical building and the mall it's located in needs an overhaul badly. You can tell they have not updated since the 90s or late 80s. People are not shopping at malls much anymore and it shows. The store is empty a lot of the time. Stiff competition from Internet retailers. They need an edge to find a way to bring people in.
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  July 14, 2020, by jyapink26
  Beware.... I was shopping for my daughter a dress and while I was checking out the cashier lady asked me if I had a Dillard's credit card. I told her no and that I don't want one. I said that I might have a rewards account and she told me in order to find it she would need my last 4 digits of my ssn, my birthday, and my phone number. I thought that was odd but I gave the information. She then told me that she found my rewards account and that it needed to be updated. So she took a customer behind me first because it would take a while to update it. I thought that was kind of rude so I went to another register and tried to explain what happened and the lady just took me to another register and walked away without even listening to me. So at the third register the lady asked me again if I wanted to open a credit card and I said no but I just wanted to use my rewards. She kindly explained to me that there is no rewards there. It's only credit cards that have rewards. So the First Lady tried to open a credit card without my permission!!!! I was angry. I didn't have time to talk to a manager because I had to get to work so I called him on the phone. Guess what he says. Sorry that happened, I will have a talk with her. Are you serious. That has to be illegal what she did.